Services

GonLeon Technology provides full lifecycle services from product delivery to long-term maintenance, offering professional and reliable technical support for small and medium-sized enterprise customers

Product Delivery Services

Provide sales and delivery services for products such as SCAEdge, SCA-IOT2050, SCANET, ensuring rapid product availability.

Product selection consultation and solution recommendations
Product procurement and logistics delivery
Unboxing acceptance and quality inspection
Product usage training and guidance

Project Implementation Services

Provide on-site project implementation services, including equipment installation, system configuration, data integration and other full-process support.

On-site equipment installation and debugging
System configuration and parameter settings
Equipment connection and protocol configuration
Data collection testing and verification
System integration testing and go-live support

Technical Support Services

Provide 7×24 hour technical support, rapid response to customer issues, ensuring stable system operation.

Remote technical support and fault diagnosis
Phone and online technical support
Emergency fault response and handling
Technical documentation and knowledge base support
Version upgrades and patch updates

System Integration Services

Provide system integration and data connection services, helping customers connect existing systems and achieve data interoperability.

Integration with ERP, MES, WMS and other systems
Data format conversion and mapping
API interface development and integration
Data platform setup and configuration
System testing and acceptance

Custom Development Services

Based on standard products, provide customized development services to meet specific business needs of customers.

Functional custom development
Interface customization and optimization
Report customization and data display
Business process customization
Secondary development and extension

Training & Maintenance Services

Provide professional training and long-term maintenance services, helping customer teams master system usage and maintenance skills.

Product usage training
System management training
Fault troubleshooting training
Long-term maintenance support
Regular inspection and optimization

Service Commitment

1 Day

Rapid Response

24/7

Technical Support

50+

Project Experience

100%

Customer Satisfaction

Contact Sales Manager

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Or send email to: sale@gonleon.com